Privacy Policy
Effective Date: 01/01/26

OAK DIRECT respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you use OAK DIRECT, we may collect the following information:
 

• Name

• Phone number

•  Email address

•  Pickup and delivery addresses

•  Vehicle information (make, model, VIN when provided)

•  Requested service dates

•  Payment information (processed through secure third-party providers)

• Any information you voluntarily submit through our forms, messages, or emails

We do not collect unnecessary personal data.

How We Use Your Information

Your information is used to:
 

• Provide and manage your vehicle delivery

• Contact you regarding your booking

• Coordinate pickup, delivery, and logistics

• Process payments

• Provide tracking updates and documentation

• Improve our services and customer experience

We do not sell, rent, or trade your personal information.

Payment Processing

All payments are processed through secure third-party payment platforms. OAK DIRECT does not store your credit card or banking details on our servers.

Sharing of Information

We only share your information when necessary to perform the service, such as:
 

• Insurance providers

• Payment processors

• GPS tracking or logistics platforms

• Legal or regulatory requirements

Your data is never shared for marketing or resale.

Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

Cookies & Website Analytics

Our website may use cookies or tracking tools to improve functionality and understand how visitors use the site. These do not collect sensitive personal data.

Your Rights

You may request to:
 

• View the information we have about you

• Correct inaccurate information

• Request deletion of your data when legally allowed

You can contact us at any time to make these requests.

Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

Contact

If you have any questions about this Privacy Policy, please contact:

OAK DIRECT
Private Vehicle Delivery
oakdirectbookings@gmail.com